This was the first time I had to request for warranty repair internationally. It was particularly worrying considering I am doing it for a product I purchased online, supplied a company located thousands of miles away from home. Too many things can go wrong.
The RMA process turned out to be simple and hassle free. I am particularly happy that SD had gone the extra mile to minimize downtime. As I am writing, the replacement unit is playing and has been playing fine for the past 5 hours. I am still a little paranoid over SB2. My previous defective unit was also working fine until it decided to give up on the 4th week. I hope none of the crazy things would happen to this one. I keep my fingers crossed. Thank you SD. -- kbelinski _______________________________________________ Discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
