peterw;452549 Wrote: > In the big Touch thread you said you spoke with Anoop. That might be > "Anoop M." (http://forums.slimdevices.com/member.php?u=8996) who has > made hundreds of posts on these forums to help users and even solicited > contact from customers ("Let me know if I can help with anything.", > http://forums.slimdevices.com/showthread.php?t=32938) -- despite the > forums not being an official support channel. > > Expecting him to put his job at risk to help you and calling him a > "drone" when he didn't do what you wanted seems rather harsh.
That may or may not be him. Regardless, telling a customer who bought a product in good faith (I had no idea it wasn't released) that the product is non-existent, basically implying that I'm lying, is inexcusable in my book. To keep repeating the party line to a customer who has the product sitting on his shelf, is dronish behavior in my book. -- trefork ------------------------------------------------------------------------ trefork's Profile: http://forums.slimdevices.com/member.php?userid=6183 View this thread: http://forums.slimdevices.com/showthread.php?t=67109 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
