Yes Hans, I have an update: I have changed my opinion about Logitech customer service after a friendly person called me today. What a drastic contrast to my first experience! I now once again trust this company and their products, thanks to Peter from Logitech Customer Care in Switzerland, who btw is also Danish. Thanks to Logitech in California someone finally showed interest in solving my problem in a professional way. I am sure that my problem will be fixed very soon and I believe what they say, that I was the victim of several unfortunate incidents and that this sort of problems will be a thing of the past.
I am now glad that I didn't gave up and bought something else instead because the squeezebox family seems to be one of the most innovative product lines I have tried, with lots of possibilities. Sure that means that once in a while something goes wrong, but when I think about it I rather have an advanced product than an expensive outdated boring product such as some of the other products I looked at before choosing Squeezebox (of course only if I know that someone from customer service will try to help me if something fails...). Once again I want to buy the Squeezebox Radio and Touch. And yes Hans, the Radio is also in the shops here in Denmark. I won't reply to this thread anymore unless something crazy happens (which I doubt). Thanks -- Altec ------------------------------------------------------------------------ Altec's Profile: http://forums.slimdevices.com/member.php?userid=23276 View this thread: http://forums.slimdevices.com/showthread.php?t=69869 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
