Several people have complained over the last two months as to the problems with the new web-based "remote control" applet at mysqueezebox.com, ever since it debuted.
Specifically, shoutcast is totally unusable. And Rhapsody can only play channels, but no albums. Yes, I can use the hardware remote control with infrared to play albums, but why are there still bugs in the ability of the software "remote control" at mysqueezebox.com for this feature? I am quite confused as to why Logitech has not: 1. Fixed the issue yet. 2. Even acknowledged (as far as I know) that there is a problem. I called today to both Logitech and Rhapsody technical support. Both companies forward the calls to Phillipine call centers where nice people read from scripts and have no idea what I am talking about. In the old days, maybe a year ago, there was participation by Logitech employees on these forums. A year ago, I could call technical support and talk directly to an empoyee at the slim devices company. Now, there is no logitech employee feedback and no one to talk to who even knows about this problem. I am frustrated that two months since the new web interface has debuted, I have no idea if: 1. Does Logitech know about this problem? 2. Is Logitech working on this problem? 3. When will this problem be fixed? No, I didn't report this as a "bug" on a separate web page where I would have to do a new registration to log in. I am not going to hassle with that. Anyways, others have already reported this "bug" two months ago. In the old days, reporting a problem on this forum would be enough to bring it to Logitech's attention and get it fixed, usually within 24 hours or less. Bottom line - what's going on? Two months is long enough for this major problem to continue. I don't use a local server. I rely totally on internet music, like Rhapsody. I like to use my computer on occasion to conrol Rhapsody on my squeezebox. At the moment, it is not possible. -- mortslim ------------------------------------------------------------------------ mortslim's Profile: http://forums.slimdevices.com/member.php?userid=11039 View this thread: http://forums.slimdevices.com/showthread.php?t=72405 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
