I bought a Squeezebox package and after a lot of trying and installing I seemed to have got everything working. Except for the pauses that sometimes happen in certain songs. But that seems to happen to others too. And of course the more serious problem that when I select an Aerosmith song I get a Drifters song from from my loudspeakers. So, I sent an email and asked how to get a refund. The product clearly is for geeks who have time and like to figure out how stuff works. Support pointed me to the store with the following text:
** Thank you for contacting Logitech Customer Care. I would like to advise you to contact the shop where you purchase it or the point of purchase then arrange for a refund. If you have any other concern regarding your product, feel free to email us back. You can also visit our website at <ulr removed> [ Not a wrong answer. But no empathy either. ] ** I replied to the email with the following: I am sorry to hear that. ** On that reply I received the following message: Your recent incident update was from an email address not associated with the incident. In an effort to maintain the security of information, we cannot update the incident using this email address. If you are the incident owner and your email address has changed, or you want to be able to update the incident using this email account, please update your contact information using the following link, then resubmit your update. [ I never used another email address ] +++ Just thought I'd share this experience for anyone interested in buying. If you are. I have one cheap. -- jobb ------------------------------------------------------------------------ jobb's Profile: http://forums.slimdevices.com/member.php?userid=34901 View this thread: http://forums.slimdevices.com/showthread.php?t=72496 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
