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A poll associated with this post was created, to vote and see the
results, please visit http://forums.slimdevices.com/showthread.php?t=73698
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Question: Is third party plugins/applets important for your Squeezebox
purchases ?
    
- I won't buy any more Squeezebox products unless support for third
  party development is prioritized
- I won't buy any more Squeezebox products unless the third party
  plugins I rely on is supported
- I use third party plugins but I would still consider buying more
  Squeezebox products without them
- I don't use third party plugins so they aren't important to my
  Squeezebox purchases
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As a classical music lover, Erland's plug-ins have become central to my
daily use of my Transporter & Duet.  I spent a lot of time on these
forums before deciding to purchase the Transporter, and I do not regret
my purchase.  I have enjoyed and utilized a number of plug-ins to
optimize my Squeeze experience.  The developer community has been a
major contributor to my satisfaction with these products.

However, recently I bought a Squeezebox for my sister who lives in
Stockholm.  I got her all set up and running, only to have a Squeeze
Server/Center software upgrade shake her confidence by changing the way
her stereo works.  She is totally non-technical.  All she wants to do is
listen to music, and have it be easy to find/listen to what she wants --
classical music mostly.

The difference between her experience and mine, is that I'm not afraid
to go in and muck about to get things working the way I want, but she
has no interest in doing this.  If it doesn't work the way she wants out
of the box, she'll find another product that does.

I think Logitech is stuck strategically on this point.  I suspect there
are FAR more people in this world like my sister than there are people
like us.  Ideally, you should be able to satisfy both audiences,
delivering a product that delights the average user, with extensible
"hooks" that support the developer community (with appropriate
staffing/oversight to benefit from the synergy of joint development). 
But when push comes to shove, corporations follow the money.

Obviously, we all believe that this is short-term thinking.  The "open
source" nature of the Slim Devices world was a fantastic way to bring in
new ideas and creativity for future development.  I doubt that Logitech
feels this in their bones.  Hence, not enough internal resources devoted
to nurturing third-party developers.  Properly utilized, the user
community can and should be a creative engine for growth.  The more
Logitech thinks, "we can do this ourself" the more closed the
opportunity becomes.  It's like cutting the tail off the dog in tiny
pieces.  Each little bit doesn't hurt a bit... but after a while the
poor dog has no tail!

I can't blame Logitech for evolving away from the Slim Devices roots. 
But I would argue to their management that they are missing an
opportunity by not investing in support for the developer community.


-- 
HalleysComet
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HalleysComet's Profile: http://forums.slimdevices.com/member.php?userid=14590
View this thread: http://forums.slimdevices.com/showthread.php?t=73698

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