Ford Freak;550566 Wrote:
> The display on my SB3 cracked. I found this out after I noticed it
> wouldn't come on. I took it apart since my warranty expired long ago
> anyway. I called support to see if they would be able to fix it. They
> said no because it isn't under warranty anymore. WTF!!! Has anybody
> else had this problem? The only thing he could do was offer 50% off a
> new product. I like my V3 so I want to keep it. Even if that means
> fixing it myself.
>
> I own a Logitech keyboard and mouse. I really like them. I think it was
> a bad idea for them to take over Slim Devices though. I'm not sure I'd
> want to buy another Logitech device again if they don't offer repairs
> after the warranty expires.
The displays used for the SB3/Classic are no longer made.
I'm sure there are boxes of them in Logitech warehouses, but they no
doubt alloted them all to warranty service parts.
If they had spare displays, they would have used them to extend the
production of the Classic -- the lack of displays left that slot in
their product line ("component item with builtin display") empty for
months.
As has been pointed out here before, that empty slot in the product
line would have killed Slim Devices. Logitech has much deeper pockets
and can weather out a product shortage much better.
--
snarlydwarf
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