Big companies that haven't quite embraced the web 2.0 scare me. I hate
it when I love a product that they kill off due to negligence. 

The fact that the most vocal users in the squeezebox community are
debating when logitech will drop a product is bad news. Even if
logitech plans another release, it's pointless now, since they're not
nurturing the community they have. Apparently nobody upstairs learned
in school that a community with this much dedication is hard to
engender. Nurture it while you've got it!

I remember a similar issue going down years back with the Yahoo Music
community. Yahoo is by far one of the worst web companies. They don't
embrace openness, community, or any of the things that make web 2.0
companies popular. After complaining loudly that the community attitude
was getting lousy, I wanted real answers, I finally got patched through
on the phone with the head of Yahoo Music- which at the time was Ian
Rogers, where he fumbled with his words a bit, didn't give me any
indication that we should relax and that things were fine, and it
appeared to me that the yahoo music department were as much in the dark
as the community. They shortly after shut down their music service and
now use Rhapsody as their provider. 

I used to frequent the yahoo music community aside from using their
music service, but their mishandling of the community was so business
based and ignored the true community leaders, that I was too insulted
to go back.

I vote we get every logitech exec to read at least one Seth Godin book.
I understand they might not care about the slim devices community
because it's a small market, but they're not doing themselves any
favors with a current asset they own. They'll make their own
self-fulfilling prophecy.


-- 
FredFredrickson

Get your news and stock updates right here: 'Squeezebox Updates'
(http://sb.cnhpa.com)!
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View this thread: http://forums.slimdevices.com/showthread.php?t=84067

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