I have 4 SB radios (all wifi) and 1 Touch (cable).  Few week ago,  I
replaced my router with a new one with the same SSID and encryption
password.  One of the radio had problem connecting to MySB.com.  I
remember I had to do the following steps to fix it:

- Logon to MySB.com and delete the problem radio.  
- Did a factory reset on the radio.  
- Re-enter the MySB.com info.


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