Dear CEO, AN OPEN MESSAGE - WITHOUT PREJUDICE
I used to be a Logitech customer - I had the Squeezebox Touch for 24 months. I sold it as soon as I could, at a profit, thank you, when I learnt about your change of product direction to UE. What I find interesting is that there has been minimal if any connect from HQ at CXO level with the Squeezebox (SB) user base worldwide, articulating your plans for their future support, if any. It is ironic that on this forum, you have threads dedicated to existing customers who are fervently attempting to re-invent the product you have terminated. It's a little like customers of Dyson in the UK trying to re-invent the vacuum cleaner. Maybe they are misguided - the SB line pre UE was clearly not strategic to Logitech fortunes, and presumably non profitable. It would appear that the Squeezebox products pre UE are dead. As well as existing customers wondering about the future of the investment they have made in the SB line worldwide, I would question what potential new customers might make of your company in the wake of this product line? A definitive and coherent announcement would, I suggest, be the minimum that your customers in Pre UE Squeezebox products worldwide deserve. ------------------------------------------------------------------------ pandasharka's Profile: http://forums.slimdevices.com/member.php?userid=45806 View this thread: http://forums.slimdevices.com/showthread.php?t=98022 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
