I'd call support.  Whether by email or phone give them all the info they
need to correct it.  Player model, player MAC, your MySB login ID.

Also, which player?  You can also try contacting the previous owner by
looking up that players MySB ID (i.e. email).  Maybe that person can
delete player from their MySB account.


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View this thread: http://forums.slimdevices.com/showthread.php?t=98033

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