paulk wrote: 
> It is not you.  I called customer support @ 10 am Eastern time and I was
> told it is a server problem on there side.  I called again around 3:30
> and I was told by a supervisor named Alan that it would not be up until
> Monday.  I asked if the technicians have given a status update and I was
> told they were not working on it.  They would only bring them in on a
> weekend if it was and "Emergency."  I guess we get to wait....

Thanks, I appreciate that information.

I guess 'emergency' is in the eye of the beholder.

After they get through fixing the servers, they probably should also
adjust their definition of customer service.


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