PasTim wrote: > I just received this. Should I bother to try? > > -" Thank you for taking the time to contact us and we appreciate that > you felt strongly enough to write to us again. We have noted your points > and are sorry to learn you were not satisfied with our earlier > response. > > You've already had a response from Andrew Scott, the general manager for > BBC iPlayer Radio and we are sorry to tell you that we have nothing to > add to our previous reply. > > If you remain dissatisfied about our decision you can appeal to the BBC > Trust, the body which represents licence fee payers. The Trust has asked > that we should explain to complainants that the BBC's Royal Charter > draws a clear distinction between the role of the Trust - which > determines the overall scope of the BBC's services and sets its > standards - and that of the BBC Executive - which runs the Corporation > and decides what to broadcast and publish. > > The Trust does not entertain every appeal submitted to it. It will > normally hear appeals about the Executives decisions only if a > complainant can show that they involved a potential breach of the BBC's > published standards, or that an operational decision has raised > significant issues of general importance. The Trust is the final arbiter > of which appeals it should consider. For the full information about the > BBC Trusts appeals procedures please visit > www.bbc.co.uk/bbctrust/governance/complaints_framework/. > > If you wish to submit an appeal you must write within 20 working days of > receiving this reply, explaining why you wish to appeal. You can contact > the BBC Trust at 180 Great Portland Street, London W1W 5QZ, or by > emailing [email protected]. Please would you include for them > the relevant case reference which you may have been given. > > Thank you again for contacting us. > > Kind regards > > Philip Young > > BBC Audience Services > > www.bbc.co.uk/iplayer"-
We used to refer to this sort of process as 'File 13' = or rather, the rubbish bin. A waste of time and effort imho - others have already complained to the Trust and just got an anodyne reply amounting to 'shove off'. The real issue is to discover why manufacturers haven't updated ... and if not, when will they, if ever Touch - Muse M50 EX TPA3123 T-Amp Mini - Acoustics Q10 speakers Logitech Radio Logitech UE Smart Radio Raspberry Pi + Squeezeplug LMS + Squeezelite Cubieboard + Debian 7 + LMS 7.8.1 + Squeezelite - Soundwave SW100 bluetooth speaker O2 Joggler + SqpOS + Aune X2 T-amp + Mordaunt Short ms-3.40 speakers IBOX + Debian 7 + LMS 7.8.1 + Squeezelite - Soundwave SW100 bluetooth speaker Squeeze2upnp - Sonos Play1 & Vistron internet radio (Reciva) Pure One Flow ------------------------------------------------------------------------ castalla's Profile: http://forums.slimdevices.com/member.php?userid=15624 View this thread: http://forums.slimdevices.com/showthread.php?t=103311
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