I CONTACTED LOGITECH SUPPORT ABOUT FIVE DAYS AGO. IN ADDITION, I SENT AN EMAIL TO THE CORPORATE CONTACT THAT WAS SUGGESTED IN THIS THREAD. I JUST RECEIVED THE FOLLOWING RESPONSE TO MY SUPPORT REQUEST. THIS DOESN'T NECESSARILY SOUND LIKE BAD NEWS.
Dear D, My name is Hayley, I understand that you would like assistance with your Squeezebox Radio. We apologize for the inconvenience. The problem regarding to Serius XM is already reported to our higher technical support and right now they already fixing the issue. We will communicate on you to your e-mail before the end of September end or if we have an update from higher support. Please feel free to reply to this email should you need further assistance from us ans we will more than happy to address in no time. For future reference your case reference number is xxxxxxx. This will allow us to quickly find the contact history when you need additional help. If we do not receive a reply, your support request will eventually be closed and set to "solved". A survey will be sent to you to gather your feedback. To contact us by phone or obtain additional information (FAQ's, Forum, Manuals, etc.) please visit support.logitech.com Best regards, Logitech Customer Care ------------------------------------------------------------------------ ciarmer's Profile: http://forums.slimdevices.com/member.php?userid=37631 View this thread: http://forums.slimdevices.com/showthread.php?t=104287 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
