I understand your frustration... :o) The old SB2 is still listed as so many external links point to it, so rather than present folk with a "page not found" screen when they've been directed there, it's simply left there for the transition period, to provide a pointer to the new version. The SB2 has not been available to any of us in the UK since the new SB3 was released.
The high shipping cost to RoI is indeed ridiculous - I've had that conversation with DHL, but it's their tariff - I'm just having to pass it on. They also charge the same for Jersey and Guernsey - and they have UK postcodes! I've shipped to customers' friends or relatives in Norhern Ireland before now, so that they can pick them up from there. Many, many of my customers will tell you that they have ordered one day and had a Slimp3, SB1 or SB2 in their hands the next morning. By and large, that's the norm - except when new models are released and we all have to wait. C'mon guys - someone attest to that for me... :o) Stu. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Orb Sent: 25 November 2005 16:33 To: [email protected] Subject: [slim] Re: Slim Devices at Amazon Stuart Cooper Wrote: > We ship to Ireland - although Rep of Ireland costs the same as > mainland Europe with DHL (approx £35) - Northern Ireland is our > standard free delivery on Squeezebox. If you'd like to buy one from > us, and you're in RoI, you can order online and choose the EU Delivery > option. > > Would you really prefer to deal with the faceless Amazon, rather than > a company that knows the product and can help you with technical and > pre-sales queries? You won't see them generating interest and > championing the product in the UK or anywhere else. I've had the > Squeezebox on CH5's Gadget Show and reviewed in a number of magazines; > I also made the first contact with Radio IO and Radio Paradise, > although initially neither were particularly interested - now RadioIO > is a part of the interface! > > With regard to eBay, we've had more than one call from customers > who've purchased an SB2 from eBay only to discover it was an SB1 on > arrival. > Doh! > > Stuart. > www.multitask-computing.co.uk > > P.S. Will ask my missus if she thinks I'm a "bedroom bandit" - am > expecting laughter sadly. :-( > > -----Original Message----- > From: discuss-bounces (AT) lists (DOT) slimdevices.com > [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of > Orb > Sent: 25 November 2005 13:23 > To: discuss (AT) lists (DOT) slimdevices.com > Subject: [slim] Re: Slim Devices at Amazon > > > Cooltopia.co.uk have them but the wont ship to Ireland. > > The only Irish reseller (http://www.gadgetsonline.ie/) don't seem to > be bothered to have a website. > > You see my point? Why cannot Slim stop faffing about with these > bedroom bandits and get their products with a proper retailer like > Amazon? > > Yes I could order it direct from SD but then I get hit with not only > the huge UPS postage costs but also 21% Vat upon arrival. > > You know, Im feeling really quite pissed off!!! > > > -- > Orb > ---------------------------------------------------------------------- > -- Orb's Profile: http://forums.slimdevices.com/member.php?userid=111 > View this thread: http://forums.slimdevices.com/showthread.php?t=18469 Stuart, 1. I went to your website and got excited when I found SB2 wired listed. I clicked on it and got "NO LONGER AVAILABLE - NOW REPLACED BY NEW SQUEEZEBOX". If its no longer available why bloody list it??? Not a good start. 2. How on earth can you charge £35 to send it less than 150 miles south of the Northern Ireland UK Border? 3. I would prefer to deal with the "faceless Amazon" as you put it because I can go to their website, order it, have it turn up within 48 hours without any fuss. I mean, I've been looking to buy (Credit card waiting) for the best part of a month now. How bloody difficult should it be to buy the product? I'm not having a personal dig at you Stu and forgive me if my tone comes across that way. I am just very VERY frustrated. -- Orb ------------------------------------------------------------------------ Orb's Profile: http://forums.slimdevices.com/member.php?userid=111 View this thread: http://forums.slimdevices.com/showthread.php?t=18469 _______________________________________________ Discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss _______________________________________________ Discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
