samlw Wrote: 
> I bought it online, but through a reseller. Slim Devices issued the RMA
> and shipped the replacement unit. Of course, I can no longer remember
> the SSID that was present and I did not write it down. I do remember it
> had the text "prog" as part of it. Does that correlate to a network name
> used in your testing environment?
> 

Yes

> 
> Sounds like a perfectly reasonable policy. To clarify, would my
> situation be considered a "warranty repair/replacement" situation? I
> guess in my mind there is a distinction between a unit that arrives in
> non-working condition and one that goes bad sometime during the
> warranty period. But I admit that it a customer-centric view and such a
> distnction might not make sense on the vendor's end.

For example if a unit comes in with, say, a failed wireless card, we'd
probably replace just the wireless card, run all our tests, and then
send the same unit back out. It depends on the situation, stock on hand
etc.


-- 
seanadams
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