slimdemage Wrote: 
> Do people usually pay $300 to bust out the screwdrivers and take apart
> their gadgets? I am almost shocked they asked me to disassemble the
> Squeezebox3. I would expect to be paid for that kind of work.
Small companies work differently than large ones.  They made it an
option for you if you were comfortable with it.  Apparently you weren't
and no doubt you expressed you shock and dismay at the very notion that
you would touch a screw driver.  Try the same thing with a trivial
malfunction in a Sony or Panasonic product and even mention the notion
of fixing it yourself and you'll give the tech at the other end of the
conversation a coronary.  Instead, you'll pack up the device, pay to
ship it to a service facility and wait two or three months while they
fix it.

I have to commend Slim Devices.  You are _exactly_ the type of customer
for whom the 30 day return policy was designed.  I'm increasingly happy
that you took advantage of it.  But jeezus, how long do we have to keep
hearing about it?


-- 
JJZolx

Jim
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