Michael,
Check your spam filter/junk folder.
The support team is very good about getting back to customers and if
they said they were going to send you RMA information, they almost
certainly tried to.
If you still don't find the appropriate email, please do call again
and we'll sort it out.
Sorry for the inconvenience.
-dean
On Mar 11, 2006, at 1:01 PM, mgraves wrote:
Hi,
My Squeezebox just simply died two weeks ago. I sent an email to
[EMAIL PROTECTED] but it went unanswered. Then a few days
later I
called and spoke to a support tech. After a few questions he agreed
that
the unit was really dead and needed repair. he promised that I'd
receive
an RMA by email. That was a week ago and no such RMA appears
forthcoming. I again emailed hoping for a response.
For such a great device the support seems to leave a lot to be
desired.
Has anyone else been able to get one repaired or replaced?
Michael
--
mgraves
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