That's good to hear.

My experiences have also been good. I had a display go bad a year ago
and got a replacement quite quickly, with instructions. 

The instructions didn't match exactly my situation, so I wrote. I got
an answer in hours, with the revised version of the instructions.

It even came with the right (torx) key for undoing the screws (so I
didn't have to go to work and get one from there). 

Later, I got one of the first SB3s, and the first run had a problem
with the face plate. I mentioned it here and new face plates arrived
within days, crossing borders and all.

So my experiences are of a highly responsive company that takes
responsibility when things go wrong.


-- 
Michaelwagner
------------------------------------------------------------------------
Michaelwagner's Profile: http://forums.slimdevices.com/member.php?userid=428
View this thread: http://forums.slimdevices.com/showthread.php?t=21998

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