Ken wrote:
...

To everyone that responded with "I had no problems" or "works fine for me, what's wrong with you" I say shame on you. The post reflects a legitimate frustration that while couched in somewhat rough terms, does express sentiments that lots of people have regarding installation in general. To dismiss it and the poster outright by simply stating that your experience was different is to say the least, unfair, and only serves to shut down the conversation without being the least bit constructive. This kind of behavior diminishes the helpfulness of these forums and makes others shy about bringing their problems here. People have emotions and we should not require that they put them on hold to participate here. Short of being offensive or threatening, folks should be able to speak their minds in ways that make their points as clearly as possible. I see this post as doing just that.

- Ken
I'm sorry, but his post was offensive, and therefore this position is ethically wrong. It is not okay to be uncivil, online or off. By analogy, you're saying that it's okay to yell at the staff in a restaurant if you aren't happy with the service. Even if it was morally defensible, it's also kind of foolish to be so uncivil to the very people that you still want help from :)

If one does yell at the staff, one should be prepared to be mocked by the other patrons.

--
Jack at Monkeynoodle dot Org: It's a Scientific Venture...
Riding the Emergency Third Rail Power Trip Since 1996

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