I received my 2 SB3's last week and I must say I'm quite pleased. The
Squeezeboxes are finally starting to look as expensive as they are and
the display is a huge functional improvement since I'm finally able to
read it from my couch. My optometrist was making a fortune out of me ;). 

My non-nerd friends are finally becoming interested as well when they
see my sleek setup which is no more than a SB3 connected to two Active
Studio Monitors. Less is more...

But when I return to my laptop and try to control my 4 zone
SliMP3/SB1/SB3 setup (yeah, I'm a seasoned user) I see what is perhaps
the most importent reason why the SB isn't ready to be sold in my local
electronics store. The server software is wonderful, but the prefered
way to control it with the web browser is definitely sub-optimal.

Just controlling volume and synchronisation on 4 devices requires
horrible amounts of clicking. The way the playlist display refreshes
creates it's own problems. On FireFox I find that having a constantly
refreshing SlimServer page in the background interferes with filling in
webforms. When I fire up IE instead, I'm annoyed by the constant
clicking that accompanies the loading of a new page. (anyone know how to
turn this off selectively?)

I think this is holding back market penetration. Imagine a smart
frontend client (complementary to the web interface) with a nice mixer
panel that allows the user to easily control his SB's levels. A GUI app
that allows him to synchronizes by simple clicking or dragging and that
allows easy management of player status and playlists. Wouldn't that be
a lot better? It also makes for some nice screenshots on the website.
I'm afraid the current website doesn't do a very good job of explaining
what it is exactly that the buyer receives. A non-nerd music lover
(we're talking 10's or 100's of millions of people here!) would probably
be put off by this webpage:

http://www.slimdevices.com/pi_features.html

Holding off on the technical details, adding a few screenshots with a
GUI app that nicely visualizes an SS network in operation (instead of
the very boring looking web page) would make a huge difference. OK, for
the current userbase the fact that it's in Perl and in Open Source is a
huge bonus (I wouldn't have bought mine otherwise) but most of the
potential customers couldn't care less. In fact it might even frighten
them away because they fear it's complicated and requires knowledge of
scary things like 'Perl'...

I think the Squeezebox is firmly positioned in the top end of the
market. The section where people are willing to spend money on multiple
players that work seamlessly together. In my opinion there's a lot of
room for improvement in that area.

You have a wonderfully mature product that's almost ready to take on a
developing market. Why not take it, before Apple or MS does it and
leaves us nerds with yet another closed proprietary 'standard'.

Regards,
Peter
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