shabbs;163476 Wrote: > And we all know how well the Search option is working in the forum. ;) I > just searched for "router problem" and got a blank page. > > Yes, I know you can use Google to search the forum externally but not > all users will know to try this. For newbies who actually try to help > themselves like Brian_King did, hitting the FAQ and using Search are > the first two logical steps. If those are not working, they're pretty > much left to browse all the posts to find their answer (which could > take a LONG time) or post their own question. > > I'd say his tone was a little frustrated. > > Cheers. It's not particularly the tone of the post that upsets me. (ok, probably the phrase "if someone from Tech Support could send me the router firewall settings" pushed me over the edge) I wouldn't have said anything had he actually described his problem. He didn't seek any help from the forum/community. Instead he used the forum as another means of contacting slimdevices. Even if slimdevices employees post here often this is not the place to get in touch with tech support.
kdf may be right, and the rocket science insult wasn't really necessary but I just couldn't resist. -s. -- slimpy ------------------------------------------------------------------------ slimpy's Profile: http://forums.slimdevices.com/member.php?userid=1524 View this thread: http://forums.slimdevices.com/showthread.php?t=30746 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
