JJZolx;188535 Wrote: 
> The "only" disadvantage to this approach is that it's one that is not
> going to fly in the consumer world.  I don't care how you rationalize
> it: It's a dead end.  You can't rely on the computing power of an
> arbitrary server, what that server might be doing, what it might be
> running, how f****ed up it might be in terms of ant-viruses and spyware
> and every other thing under the sun.  No company in its right mind would
> put itself in the position to deal with all the support headaches that
> scenario entails.  SlimServer and Squeezebox has done well so far due
> to the geek appeal and the reliance on the knowledge of its user base. 
> That's about to end.I really like the current approach where most logic is in 
> SlimServer,
the main reason is that it make the SqueezeBox behaviour very
customizable. With all the logic in the SqueezeBox we would probably
have a solution with closed source software and none or very few
plugins.

However, I also think you have a point. We have seen plenty of support
issues in the forum since the 6.5 release, but as you indicate I also
suspect that the number of issues are going to raise a lot when
SqueezeBox enters the massmarket.

One solution would be to also sell a SlimServer hardware solution with
pre-installed working SlimServer. This would get rid of most of the
support issues, but the problem is that the total price of SqueezeBox +
SlimServer box would be at least the double of todays price. At that
price other companies solutions will start to look very interesting for
most people compared to SqueezeBox. Especially since the massmarket
really doesn't care much about sound quality, it just has to be "good
enough" and this is something that most streaming devices today
fulfills.

Another solution would be to change the whole concept of the hardware
to go from a slim device to a fat device. The problem here is that this
would probably mean that most of the SlimServer software needs to be
rewritten, which would result in huge development costs. Another issue
with this is that it would mean that SqueezeBox wouldn't have much key
features that distinguish it from other similar devices. The only key
feature I see that really would remain is the display.

So I think the easy way out is to improve the installation program so
it detects possible problems. It might also be good to have some
additional verification software that can be executed to verify the
environment SlimServer is running in. These efforts should be focused
on the Windows environment, because thats the environment the
massmarket is going to use. Support issues for people running
SlimServer on NAS boxes, Linux or MAC will probably be possible to
handle in the same way as today.


-- 
erland

Erland Isaksson
'My homepage' (http://erland.homeip.net) 'My download page'
(http://erland.homeip.net/download)
(Developer of 'TrackStat, SQLPlayList, DynamicPlayList, Custom Browse,
Custom Scan,  Custom Skip, Multi Library and RandomPlayList plugins'
(http://wiki.erland.homeip.net/index.php/Category:SlimServer))
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View this thread: http://forums.slimdevices.com/showthread.php?t=33695

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