Well, I sent my SB3 back to SD for repair. It was far less painful than I'd feared:
19th April : sent SB3 off (postage + insurance was about 18 quid). 26th April : got an email saying it had been repaired, and was ready to be sent back. Apparently the wireless adapter needed replacement. The repair cost is $90 (roughly 45 quid); SD paid for the return postage, so total cost was around 60 quid - well worth it, as far as I'm concerned. Certainly cheaper than just buying a new one! I could've had the SB3 back soon after this point, but we were just about to go on holiday for a couple of weeks, so I asked SD to delay posting for a while. They said they'd send it on May 11th (and delivery tracking shows that they did). 16th May: UPS call me to clear the SB3 through customs. They tell me they'll try to deliver next day. I take an extra day off to be in for it (don't exactly mind doing this!) So if I hadn't gone off on holiday, the whole process might've taken less than 3 weeks, with most of that consumed by transit. On the whole, I'm impressed; and thanks to the folks at Slim for being so helpful, for getting the repair done quickly, and for delaying return so it didn't arrive while I was away. It's really nice to have it back, and (so far!) working fine. It didn't magically turn into a none-more-black model, but ah well... :-) I now wonder how much of what I'd previously put down to poor network performance was actually due to the adapter flaking out... -- Brian -- Brian Ritchie ------------------------------------------------------------------------ Brian Ritchie's Profile: http://forums.slimdevices.com/member.php?userid=2319 View this thread: http://forums.slimdevices.com/showthread.php?t=34441 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
