Dekker22;268815 Wrote: 
> It seems most posters on here work for the company and/or have a obvious
> vested interest in the slim device.
> However, the failure to take constructive crticisim without  taking
> offense is pretty off putting for a non-geek end user.
Yes, there are a lot of SlimDevices / LogitechSMS employees who post
here (though sometimes I think it could be made more obvious whether a
poster is employed by Logitech)

Me, I guess I'd fall into your "vested interest" bracket. For me, I'm a
music lover, a programmer and a geek. I've invested a fair bit of time
and energy into writing Squeezebox-related code - for my own use
mainly. The nature of the SlimDevices community is that new
code/features/innovations is shared, in the hope that it'll be useful
to others.

We're a pretty pragmatic bunch, we don't expect everything to be
perfect and (on the whole, I think) we respond well to constructive
criticism.

A good example of this, for me, is the LiveDepartures thread. Some
folks had suggestions, some had usability issues. For others, it didn't
work at all. But they were able to give nice detailed fault reports and
things are quickly fixed. 

Compare that to a lot of threads recently where someone's just said
that something is sh*t. Given the amount of effort that SlimDevices
(and us third-party development folk) put into the product, you
shouldn't be surprised if someone takes offense. :-)

Matthew


-- 
mflint

'LiveDepartures plugin'
(http://insignificant.org/wiki/index.php/LiveDepartures) - 'GoalRush
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'Occasional blog' (http://insignificant.org/)
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