jdsantaclarita;291560 Wrote: > Sorry if this is covered in other threads, but I am new to the product > and lingo, so I am not sure I know what is fully going on. I have the > Duet and was able to convince my wife we needed it to get rhapsody > working on our big stereo. Score! ....well until it plays like half a > song then goes radio silent for no reason. Then I can usually get it > kick started again by pressing the skip forward button on the > remote...wait a little bit and then it will start playing for a random > amount of time (2-3 songs maybe). Then it will just go dead again or > it will totally bork itself and i have to reboot it all. My wife has > given up on it and I am close behind. I really really want this thing > to work as I really would like to have online music integrated into my > HT...but this would be a joke to use if we had a social gathering...it > would be like playing my cd changer with a scoop of sand thrown into > it. People dont dig on "skip, skip...dead air...hold on, let me reboot > my radio, etc". I have upgraded from 2097 to r2223 and ver 23...still > the same. I moved my wifi router downstairs to be closer to the > unit...no help. I get above 50 signal at all times. > > Any idea of what this could be? I dont think it is my network. I have > many of devices that all work..i am a network engineer, so i am no > stranger to networking. I dont think it is internet as I can use > rhapsody/pandora just fine on my wireless laptop..its just the duet > that cant do it. > > I am in desperate mode to get some answers as I have to return it to > get my $$ back and there is no way my family will tolerate this thing > if we are talking longer term core bug fixes. Any help would be really > great. > > Thanks, > JD
JD, It sure sounds like an Internet-related issue ... but I strongly recommend contacting our Customer Support team. They're extremely good at what they do and I'm sure they can help. Though some people here may have some good advice, the best thing you can do is go through our official channels... --Matt Wise -- Matt Wise ------------------------------------------------------------------------ Matt Wise's Profile: http://forums.slimdevices.com/member.php?userid=13773 View this thread: http://forums.slimdevices.com/showthread.php?t=46318 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
