amcluesent;310917 Wrote: 
> LOL. Kudos for Slimdevices for still trying. So they've blown through
> any margin and then some of the product.
> 
> I'd have given it 30 minutes and then refunded you to limit my loses.

I suspect you're confusing fixed and variable cost here.  It's probably
more a question of customer service as others may be frustrated not
being able to speak to support personnel.  It only becomes a cost issue
if you're having to increase your support compliment as a result or are
paying some sort of time-based charge on top of a base cost (however I
suspect support has not been outsourced, so it's unlikely).


-- 
egd

Internet forums: conclusive proof depth of gene pool is indeed variable,
monkeys can be taught to cut code, and world peace is utterly
unrealistic...

Integrating MusicIP with SqueezeCenter...'*here's how*'
(http://wiki.slimdevices.com/index.php/Integrating_MusicIP_with_SqueezeCenter).
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