On 09.08.2016 22:43, Aaron Wolf wrote: > On 08/09/2016 12:59 PM, Bryan Richter wrote: > >>> Also, I strongly support displaying it publicly that way "we only >>> charge >>> if the fee to processor is less than 10% of the total". >> >> I will admit that the argument about sudden fee changes is a bit weak. But >> I'm curious; what is the benefit to displaying a percentage that makes you >> strongly prefer it? I still think a level of indirection is a good thing. It >> almost always is in software. >> > > First, I like transparently displaying the actual policy. > > Second, the percentage can vary by processor. So, Dwolla takes no fee, > and thus there's no minimum charge when using Dwolla. But say there was > a processor that took a strict 5% fee — I guess we'd accept that at any > level if we felt it was okay to use (even though that would be higher > fee for medium and higher charges vs Stripe). But since this is all > post-MVP, we can ignore this point. > > The main reason is that people are actually used to seeing fees as > percentages. Most crowdfunding sites take a percentage fee (even though > that's unjustified — Kickstarter has no real justification besides "we > can" for taking a full 5% of a $10,000,000 project given that their > costs are about the same as for a $10,000 project. We can discuss the > merits of fixed amounts versus percentages, but percentage is the common > thing people are used to and compare. We use percentage in our own > charts at https://wiki.snowdrift.coop/market-research/other-crowdfunding > > I'll give some deference to Robert or others in the design area of this > though. > > >
I support Michaels view of preferring percentage. We need to have a simple, clear agenda across all current or future payment processors. A plain dollar might be clearer for one service, but as soon as there are more it gets confusing. We should be able to promise: "Fees are never over 10%. Ever." That will always make sense and does not seem arbitrary.
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