I put in Packeteer PacketShapers (now BlueCoat PacketShapers).
With a policy/proceedure for adding business required external hosted
applications/web sites.

Everything else dropped into a general use category, except for
streaming media.

The big thing is that without shaping, you get bad performance when
you hit about 80% utilization.  With shaping, we were able to use
100% of our bandwidth, and not get a single complaint.

It worked wonders, when they installed MPLS.  That made everyone's
default route point to a single gateway, instead of the closest one.
No-one realized it, except for us network guys that were watching
the graphs.

unix_fan wrote:
> 1. I think you should force all outbound to go through a daily
> authenticated proxy, so that there is a clear connection between
> originating IP and individual users.
> 2. To me this is the very similar to dealing with disk hogs. Make a list
> of your bandwidth hogs. Decide on objective metrics that you will use to
> declare the hogs (connect time? MB downloaded?).
> 3. Based on those metrics, decide on the threshold that will be
> considered excessive.
> 4. Inform the population about the problem (bandwidth at peak endangers
> business need traffic). Inform the population that excessive bandwidth
> use will automatically be reported to management.
> 5. After some culling for false positives (e.g., somebody downloading GB
> of EDA applications legitimately), start reporting the excessive use to
> appropriate management. Do it in small manageable batches (e.g., here
> are your top ten Internet users this week). Some managers will be
> genuinely surprised and will decide that some of the employees have
> extra time on their hands. The problem will be mitigated.
> 
> 
> --- On *Wed, 4/29/09, Jeremy Charles /<[email protected]>/* wrote:
> 
>     From: Jeremy Charles <[email protected]>
>     Subject: [lopsa-discuss] Buy More Internet versus Mitigating
>     Internet Use
>     To: "Lopsa Discuss" <[email protected]>
>     Date: Wednesday, April 29, 2009, 3:07 PM
> 
>     I don't want to get on yet another salesdroid's radar, so I'm asking
>     the community instead.   :-)
> 
>     We're repeatedly faced with a situation where we purchase more Internet
>     capacity, our employees eventually oversubscribe it, we buy more, lather, 
> rinse,
>     repeat.   Currently, we're purchasing 40 Mbps of Internet from our ISP,
>      and
>     the ISP's router guy tells me that his router typically sees about 60 Mbps
>     of traffic actually trying to come to us.   (We're mostly an eyeball
>     network.)
> 
>     I'm tempted to look in to purchasing something like a Websense product or
>     other mechanism for, shall we say, reducing the appetite for non-business
>     Internet use during prime business hours.  The big question I first want 
> to get
>     a feel for is:  Will the cost of the system be made up in terms of 
> reduced need
>     to purchase more Internet capacity?
> 
>     Would anybody mind sharing order-of-magnitude numbers on what you had to 
> pay in
>     order to get something that did a good job at this and how much reduction 
> in
>     Internet usage you think it resulted in?
> 
> 
>     Yes, I realize that you also have to factor in things like lost 
> productivity
>     due to web surfing, security risks that the device could also reduce, 
> etc. 
>     That's all fine and good, but it's rather impossible to
>      put those
>     concepts in to hard numbers that I can put on a purchase proposal.  I need
>     something that I can sell to Layer 8, which is currently running in "cost
>     paranoid" mode.
> 
> 
>     ----
>     Jeremy Charles
>     Epic's Computer and Technology Services Division
>     [email protected]
>     Phone:  608-271-9000   Fax:  608-410-5961
> 
> 
> 
> 
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