Just this,

I don't know my house or car inside out, I don't know what all my neighbors are doing, Microsoft tech support, dell tech support... don't know everything about their products. To expect Apple customer service to be any better or to expect any large corporation to move at the speed of light to resource every solution is to expect too much.

I guess what I am trying to say here is that it's fine to let people know what is and is not possible, I have a problem though with blasting a company just because they don't do what you think they should do.

--
Jonnie Apple Seed
With his:
Hands-On Technolog(eye)s


On Jan 11, 2006, at 8:04 AM, BlindTech of BlindTechs.Net wrote:

ir..... explain this to a dummy like me please?
On Jan 11, 2006, at 5:07 AM, David Poehlman wrote:

So, I live in a town where the sheriff's office and the office of the chief of police are across town from one another. The sherif's office gets a call and takes care of it, the chief of poliice happens by while the event is unfolding and says, Good job, but could you call me next time?

--
Jonnie Apple Seed
With his:
Hands-On Technolog(eye)s


On Jan 10, 2006, at 10:26 PM, Larry Wanger wrote:

The difference heere though is that Apple makes VO and Apple makes iWork. Two totally different things. You can't compare expecting Apple to know if iWork is accessible with VO to Microsoft knowing if Word works with Jaws, ttwo very different situations. I think my expectation is very reasonable.

One interesting thing to share though. If you go to Apple.com you will find a link to the MacWorld web cast. Beside the link for the Quicktime video to watch the keynote by Jobs is a special link that says Voice Over users click here for the audio presentation.

On Jan 10, 2006, at 7:25 PM, David   wrote:

that's the problem. this is not screen reading technoology, it's an os built into hardware. It's sort of like asking dell what color the light on the drive is oh, tye'd probably be able to tell you, but they might have to look it up. I bet if you asked ms customer service if jaws works with gdi they'd probably say yes.

--
Jonnie Apple Seed
With his:
Hands-On Technolog(eye)s


On Jan 10, 2006, at 9:08 PM, Larry Wanger wrote:

Hi,

I called the Apple number, 800-my-apple and asked. They make the products, they should know. The person put me on hold and went to check. What the heck am I supposed to do, go out and buy it only to find out it won't work. I think its reasonable to expect the vendor of my screen reading ttechnology to know if their other products work with it. Come on.
On Jan 10, 2006, at 5:25 PM, BlindTech of BlindTechs.Net wrote:

in all due respect lary, why do you depend on those bumbling talking sales drone bobble dahls at the apple store or what ever sales person you called? they're sales persons for mac sake and they don't know anything.

I swear, the last time I went to apple store was when I was going to buy a mnini mac and the sales man thought that voice over was a product made by some one else and didn't know the company he worked for made it.
On Jan 10, 2006, at 12:31 PM, <[EMAIL PROTECTED]> wrote:

After the announcement of the new iWork 2006 I was thinking that Apple would make it compatible with VO. I called up the sales folks and asked about it. Turns out that it is not. The sales person put me on hold, checked and came back saying that iWork does not support VO.

This is really not good. I've got to wonder about the comittment of a company when they, who created the software (Voice Over) keep making applications that are not accessible. What gives here?



















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