Ah, thanks Travis - I see that now. We should at least include some
directions alerting folks to the same. And yes, the checkbox logic
(or illogic) is bad news if you're using an "alternative interface."
I still plan to check today to see if there's a way we can have more
control over the payment page - or ask our payment processor to
consider some changes. Also, I can forward the "secure field" issue
on to VO-involved folks at Apple in case they're not aware of the
issue already. I know David P. mentioned there is an Apple rep on the
list?
Joe
On Feb 27, 2006, at 8:15 AM, Travis Siegel wrote:
Nothing to be done about the card verification code. Since it's a
secure entry field, vo won't see it w/o tabbing to it. This same
problem exists with any site where passwords or any other secure
information is required to be entered. I don't know why this is,
but vo has been like this since I started using it back in August.
The other things could use some work though. :)
On Feb 26, 2006, at 5:05 PM, Kafka's Daytime wrote:
Here is bad stuff I encounter when navigating our payment
processor's credit card payment page with VO:
Everything is cool up to the credit card security code field text
label. After that, navigation with VO stinks - not VO's fault,
it's bad page design.
Main problems:
1. Can't navigate to card security ID field with VO (though you
can TAB to the field and VO will let you know you're in a text
field...except you have to guess at what the field is for.
Obviously unacceptable).
2. "Same as shipping address field" checkbox for Billing Address
section becomes unchecked as soon as you navigate to Street
Address field. Put simply, anyone who checks the "Same as shipping
address field" checkbox then continues to navigate via keyboard
and VO will have the checkbox unchecked but not know it. It
shouldn't work like that.
Again, I'll make sure we talk to the payment processor tomorrow
(2/26) to see how quickly this can be fixed or if we can somehow
apply our own template and ensure from our end that accessibility
requirements for the credit card payment page are properly met.
Apologies for the inconvenience.
Joe
On Feb 26, 2006, at 4:37 PM, Jerry Halatyn wrote:
Yes, I've had some trouble as well. It was a while ago and I
don't recall the details but I do remember having some unusual
problem. I buy stuff online all the time. This was one of those
few instances where I had a problem.
----- Original Message ----- From: "Kafka's Daytime"
<[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac
OS X by theblind" <[email protected]>
Sent: Sunday, February 26, 2006 4:12 PM
Subject: Re: katieplayer payment site
Hi Christos,
I'll take a look and try to see if I can figure out what the
problem might be on the payment page - most likely reason is
some missing information i.e. an empty required field.
Which operating system and web browser are you using?
There haven't been any reported problems with the registration
payment page - but that doesn't mean you haven't unearthed
something new. I'll second Christos' question...anybody on the
list have any problems with the katieplayer payment processing
page?
Direct payment by check or money order is another option.
I'll get back shortly after taking a fresh look at the payment
page and post any new information to the list.
Kind regards,
Joe
On Feb 26, 2006, at 3:47 PM, christos hux wrote:
I thought I would ask this here since Joe from Kafkasdaytime
is now on the list.
I tried going through the registration process to pay for
Katieplayer. Up until the creditcard info fields there was no
problem. When I put in my credit card info the next field down
from that asked for the sid number of my card. I did enter in
this as far as I could tell,however it keppt bringing me back
to this registration screen when I tried to go onward with the
registration.
Has anyone else had problems with the Kagi payment site? Joe
any other payment options for katieplayer?
