Hi,

Joe kindly referred me to this list, and I'd be very happy to discuss it and cover off any issues you see with the article. I'm also interested in learning more.

Apologies for the long email, but to respond to the points so far:

"Full keyboard access" mode is activated by cmd-f1, and then allows you to use cmd-f2 & f3 to get to the menu bar and dock respectively. From memory it allows other things as well, such as improving the behaviour of tab & arrows keys. It's in the mouse/keyboard settings.

Scott wrote:
"The documentation available doesn't cover all the possible situation in which you'd use this or that method of navigating or that you should disable cursor tracking for this or that task etc."

That's true, we could really have done with a more task oriented guide.

We did a lot of reading before the evaluation, the main item being Apple's guide:
http://www.apple.com/accessibility/voiceover/manual.html
Although this helped more for the basics:
http://www.456bereastreet.com/archive/200505/voiceover_and_safari_screen_reading_on_the_mac/

The full guide isn't very well set up for learning as you go, although the MP3s may be better.

Dane wrote:
"Someone from England may know the answer to this, wasn't the Royal National Institute for the Blind going to be pushing VoiceOver to its clientel?"

I don't believe so, but I can find out for sure. I would very much doubt it until more applications are supported.

Travis wrote:
"Apparently in their documentation browsing, they missed the mouse keystroke. They claim that in finder there's no way using the regular voice over keys to open an application."

Actually, with the documentation in front of me, I still can't find it! Sounds useful though, what do you mean by "vo-space"? (Is there a voiceover key I missed?!)

We didn't claim you couldn't open an application, just that it was difficult, at least from a 'switchers' point of view.

Travis also wrote:
"tried most other apps that ship with the os, since I clearly note on my programs accessible with vo page that address book and calendar *do* work, but with a bit of work."

We did the evaluation over two evening, totaling about 10 hours not including reading before hand. This was with an expert JAWs user (blind) and me, sighted but reasonably technical.

From memory, we tried textedit, email, safari, calendar, and addressbook. There were severe issues with calendar and addressbook (couldn't read labels, couldn't get to things). In terms of a review, I'm happy that we put in more effort that most people would when trying to actually use something day to day, especially with two of us there trying!

However, if there are other ways of getting things to work, I'm very interested.

Travis also mentioned:
"If the image doesn't have an alt tag, voice over *does* see the image, and simply labels it image."

I'm pretty sure it didn't when we tried, is there a specific key for this? I guess a quick test case would be the best way to find out, we were using things like Amazon & Play, so there could have been complications.

Travis said:
"they did try to be objective, they certainly did a better job than most other reviews I've seen done by 3rd party reviewers."

Thanks, we did try :)

Actually we really wanted to be successful using VO, it would be great to say "just buy a mac mini, it's better and cheaper", because I do believe the OS is better. It was keyboard access I have a problem with.

Gabriel Vaga wrote:
"I am still not sure how you come to the conclusion that voice over is a complex thing to deal with on the keyboard."

I'm impressed with the amount of systems you must use and know the keyboard access details.

I mean that basic things (like 'down' through content) are one keypress on most windows based screen readers. On Voiceover, most things are a three key (two-handed) combo.

Granted, Windows based screen readers have many large combo combinations as well, but the basics of navigation tend to be easier to learn for a newbie, and easier to do for the expert. (My colleague Léonie often drinks tea at the same time as navigating pages with JAWs ;)

Personally, I think Apple should make more of the 'full keyboard access' option and make it more different. For example, anything that was control-option-x, becomes simply x. I haven't really thought that through specifically, but I'm sure things could be made easier.

Kind regards,

-Alastair

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