I've seen similar statistics as well. I think that's why it has become such a major topic of discussion. I've read material claiming that there was going to be an attempt at fixing this through the actual image technology being used, but I wasn't sure what in the world would be entailed. How it would work with VO or a Windows screen reader was unclear.

In regard to my friend, she received a couple of emails from an actual human at MS. The guy kept telling her that an audio link was there for "vision impaired" people and that she should use it. Of course, the fact that she clearly stated that she could not understand the audio reading of the image seemed to be missed entirely or ignored by the tech guy.

Take Care

             John D. Panarese
        Managing Director
Technologies for the Visually Impaired, Inc.
9 Nolan Court
Hauppauge, NY 11788
Tel/Fax, (631) 724-4479
Email, [EMAIL PROTECTED]    net
Internet, http://www.tvi-web.com

AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA, PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS, DUXBURY, DANCING DOTS AND OTHER PRODUCTS FOR THE BLIND AND VISUALLY IMPAIRED

AUTHORIZED APPLE BUSINESS ASSOCIATE
MAC VOICEOVER TRAINING AND SALES




On Sep 26, 2006, at 3:26 PM, Karen Lewellen wrote:

I can just imagine your friend's problem. sometimes the only way is human to human as some of the e-mail support structures are automated, and the results can be a scream. helping site owners realize that screen readers are used by a broader population than just the vision challenged may help, even if only illustrating the numbers. one figure I have sen suggests that more than 15% of the US population has a print disability requiring some kind of screen reading technology.
This was not a vision related number either.

Thanks again,
Karen




On Tue, 26 Sep 2006, JOHN PANARESE wrote:

As I said, this has become a very hot topic and it will be interesting to see how or if it can be resolved in a way that will provide some kind of access for screen reader users. Audio alternatives appear to be the offered solutions, but without a doubt, these would have to improve. As with you, usually, I find the website owner to be quite understanding and helpful, but in other instances, this is not the case. Oddly enough, a blind friend of mine just had a very difficult time communicating this issue with Microsoft while trying to create a MSN account. The emails forwarded to me were quite amusing, yet also
     disconcerting.

Take Care

            John D. Panarese
      Managing Director
Technologies for the Visually Impaired, Inc.
9 Nolan Court
Hauppauge, NY 11788
Tel/Fax, (631) 724-4479
Email, [EMAIL PROTECTED]    net
Internet, http://www.tvi-web.com

AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA, PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS, DUXBURY, DANCING DOTS AND OTHER PRODUCTS FOR THE BLIND AND VISUALLY IMPAIRED

AUTHORIZED APPLE BUSINESS ASSOCIATE
MAC VOICEOVER TRAINING AND SALES




On Sep 26, 2006, at 2:59 PM, Karen Lewellen wrote:

Those are what I mean yes.
When I find one I really must manage, I communicate the problem to the site owners, more often then not with good results. Usually they had not a clue the problem existed. Once in a great while though I run into someone who figures I have a tamed sighted pet person around to read them whenever I ask. It took me about
 two  years to set up a paypal account.
Karen
On Tue, 26 Sep 2006, JOHN PANARESE wrote:
> If you are talking about the captures, or whatever those image > security > numbers/letters are called, I don't think any screen reader will > work > with them. This has been a hot topic on a few other lists I'm on. > Since they are used to prevent spammers from making accounts with > bots, > it's a difficult issue. The audio alternatives are the current > solutions, but I also don't find them helpful at times. It took me > about eight attempts to create a secondary AIM account a few months
>      back to understand the bloody numbers and letters being read.
> > Take Care
> >             John D. Panarese
>       Managing Director
> Technologies for the Visually Impaired, Inc.
> 9 Nolan Court
> Hauppauge, NY 11788
> Tel/Fax, (631) 724-4479
> Email, [EMAIL PROTECTED]    net
> Internet, http://www.tvi-web.com
> > AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA, > PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS, > DUXBURY, DANCING DOTS AND OTHER PRODUCTS FOR THE BLIND AND VISUALLY > IMPAIRED
> > AUTHORIZED APPLE BUSINESS ASSOCIATE
> MAC VOICEOVER TRAINING AND SALES
> > > > > On Sep 26, 2006, at 1:58 PM, Karen Lewellen wrote:
> > > Hi all,
> > I am sure somewhere this subject has come up, but as I just ran into > > one of those...again, I was wondering how vo manages these if at all? > > I have always guessed that if a test could be read by a screen reader, > > it would not be a sound test given how at least n some platforms the > > reader works. > > I do not find the spoken options to work with my setup. how is this > > managed with vo?
> > Thanks,
> > Karen
>





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