Hi William,
I had to have sighted help with the set up and training. It seems to
work OK for telling the Mac what to do but I haven't spent enough time
to get a good dictation error rate.
HTH
Marshall
On Aug 8, 2007, at 9:46 AM, william lomas wrote:
hi
i sent a support request to mac speech, regarding i listen and its'
compatability, here's what they said, so any comments? peopl using
it, how do you find it, how do you train with it, etcetera.
will
message below that they sent me
Begin forwarded message:
From: The MacSpeech Team <[EMAIL PROTECTED]>
Date: 8 August 2007 16:34:15 BDT
To: [EMAIL PROTECTED]
Subject: RE: Ticket: [12342-2108080720]
This message is to notify you that your ticket has been updated.
Ticket ID: 12342-2108080720
Last Post:
----------------------------------
William:
Thanks for your inquiry.
We have thousands of satisfied customers and would love to welcome
you to the growing family of iListen users. iListen requires the
use of a MacSpeech-certified microphone to achieve best results.
Since we are required to test and sterilize any returned
microphones, we are not able to offer "try before you buy" copies.
You can view our customer testimonials here:
http://www.macspeech.com/support/index.php?action=kb&article=30
You can also find links to reviews of iListen here:
http://www.macspeech.com/support/index.php?action=kb&article=52
Because of our requirement that a MacSpeech-certified microphone is
used with iListen, we do not provide trial versions. We do,
however, offer a limited 30-day money back guarantee, with the
following provisions:
- You must work with our Tech Support department within the first
30 days to work through any issues;
- There is a 15% restocking fee because we are required by law to
replace the mouthpiece and earpiece on the microphone. (Restocking
fee only applies to headworn microphones).
A complete description of the limitations on our 30-day money back
offer can be found here:
http://www.macspeech.com/support/index.php?action=kb&article=87
You may want to browse through our KnowledgeBase before you
purchase. Many of your questions can be answered with these
resources.
You can access our KnowledgeBase by pointing your browser to http://www.macspeech.com/
and then clicking on the word "Support" at the top of the page.
Once on our Support site, click on the link to our KnowledgeBase.
Regarding VoiceOver, while iListen does not conflict with it in any
way, it is also not fully compatible with VoiceOver at this time.
We are working on a new version which will be VoiceOver compatible
that should be available sometime next year.
We can tell you, however, that we already have many vision-disabled
customers, including many who are fully blind who depend on iListen
every day.
Best Regards,
The MacSpeech Team
----------------------------------
To check the status of this ticket, visit:
http://www.macspeech.com/support/index.php?action=ticket&id=MTIzNDItMjEwODA4MDcyMA==&ide=bG9tYXN3aWxsaWFtQGdvb2dsZW1haWwuY29t
Marshall F. scott
University of Utah - CVRTI
95 South 2000 East
Salt Lake City, UT 84112
Phone: (801) 587-9523
Fax: (801) 581-3128
E-Mail: [EMAIL PROTECTED]
Skype: scott9576a
