Dear Listers,
I am in a bit of a quandary over using my internet banking with
voiceover. I can do anything without a hitch up until let's say the
final moment when I have moved money around and want to confirm it. I
get a screen to do with certificates and an icon which says lock. I
cannot go beyond that screen. I've tried to press ok on it, I have
closed it which only threw me out of the secure site and I had to
start it again. I just haven't got a clue what to do once this
wretched screen appears. I'm sure it is a security device but I get no
isntructions on the screen as to how to proceed. I've tried reloading
the page but without success. Have you got any ideas/experiences/tips?
With best wishes
Simon
- Voiceover and internet banking Simon Cavendish
-