Erm, well the ip settings for wifi and the ip settings for a wired
connection are different, so the fact that one works and one doesn't
means nothing. Well, it means that his router is getting an internet
connection and his network settings for the ether net service are set
properly.
Now, have him cable into his router and turn off wireless security,
then try to get a wireless connection. Do not turn on security in the
router until you have successfully established a wireless connection
without security.
Make sure your guy is checking the tcp/ip settings for air port, not
ethernet since he is trying to get a wireless connection.
Best,
Erik
erik burggraaf
Certified Technician
Assistive Computing LTD Support and training
Sales department: 888-828-2445
Support and Training: 888-255-5194
Email: [EMAIL PROTECTED]
Website coming soon
On 12-May-08, at 11:09 AM, Søren Jensen wrote:
Hi Erik.
When he plug in a network cable, it works fine. So I think his IP
settings are set correctly. He says he is entering the right key for
his wireless networ. I have no ideas about what to do!!!
Best regards
Søren Jensen
Mail & MSN:
[EMAIL PROTECTED]
Website:
http://www.coolfortheblind.dk/
On 12/05/2008, at 21.18, erik burggraaf wrote:
No, it definitely supports g standards. I'm on 54g here and it
works just fine. 11g is very slow, but you should get a
connection. The real puzzle for me is, why is some one using the
oldest slowest standard in the book?
Naturally you won't find it in the promos that apple supports 11g.
They want you to know they support n because that's the newest
fastest thing. It should be in the tech specks in your manual
though.
Is the computer set up for the right ip configuration? I'm sure
you've thought about that already, but the only reason I can think
of why this wouldn't work is that your ip settings are not right.
Did you try removing wpa? Try connecting without any security. If
you get joy, re-add the security and see if it fles. If not, then
you'll know it's a security issue.
Best,
erik burggraaf
Certified Technician
Assistive Computing LTD Support and training
Sales department: 888-828-2445
Support and Training: 888-255-5194
Email: [EMAIL PROTECTED]
Website coming soon
On 12-May-08, at 9:02 AM, Søren Jensen wrote:
Hi.
Are you sure that the Apple supports 11 g? My friends router
supports 11 g, and the settings are set to wpa, but he still got a
timeout... I have searched on Google, and it seems as apple only
supports the n.
Best regards
Søren Jensen
Mail & MSN:
[EMAIL PROTECTED]
Website:
http://www.coolfortheblind.dk/
On 11/05/2008, at 17.51, erik burggraaf wrote:
Hi, 11g is a bit old and slow isn't it? He should properly be on
54g but could also be on the n standard. I don't see why the
macbook wouldn't support 11g, but I don't see what the benefit of
using it is either.
Best,
erik burggraaf
Certified Technician
Assistive Computing LTD Support and training
Sales department: 888-828-2445
Support and Training: 888-255-5194
Email: [EMAIL PROTECTED]
Website coming soon
On 11-May-08, at 1:13 AM, Søren Jensen wrote:
Hi.
One of my friends have just bought a Mac. He have a new router
which only supports 802 11 g. When he try to log on his wireless
network, he got a timeout. We have been through all network
settings, but we can't find any settings to fix the problem.
Does the Mac not support 802 11 g? He have the newest Mac Book.
Best regards
Søren Jensen
Mail & MSN:
[EMAIL PROTECTED]
Website:
