I agree with you.
I did bring this to an apple agents attention when I was calling about
another issue and was told that apple would "look into it" This was in
June, and appparently nothing has been resolved as of now.
It is very frustrating not being able to set up an itunes account
indipendently, and I don't understand why this can't be made accessible.
Olivia
On Jul 21, 2008, at 2:14 PM, Steven M. Sawczyn wrote:
Olivia,
I too have been very satisfied with Apple's support for the most
part, however, they really do need to address this issue once and
forall. That iTunes dialog is not accessible, has never been
accessible and they've got to be aware of it by now. Honestly, I
think we should all write to [EMAIL PROTECTED] as even if they
were willing to help, that dialog should be fundamentally made
accessible. After all, wouldn't we be more apt to purchase music
from the iTunes store were we able to independently get it set up?
Steve
On Jul 21, 2008, at 7:34 AM, UCLA Bruins Fan wrote:
I was surprised to read about this.
I have dealt with apple for various things over the last couple of
months and have found them to be extremely helpful and responsive.
They are one of the few companies who don't freak out when they hear
I'm blind and using a screen reader and tell me to get sighted
help. Instead, every apple agent I have spoken with has been
responsive and helpful, sometimes even going so far as attempting to
replicate the problems I was having using voiceover.
Olivia
On Jul 21, 2008, at 7:26 AM, David Poehlman wrote:
write:
[EMAIL PROTECTED]
and state your experience. the person you dialogued with should be
fired.
----- Original Message -----
From: "Chris Gilland" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac
OS Xby
theblind" <[email protected]>
Sent: Monday, July 21, 2008 7:23 AM
Subject: Re: iTunes strange happening
Well, we're actually doing that too, David.
Chris.
----- Original Message -----
From: "David Poehlman" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac
OS Xby
theblind" <[email protected]>
Sent: Monday, July 21, 2008 7:06 AM
Subject: Re: iTunes strange happening
I can tell you for a fact that this is not what apple is about.
They have
committed to acessibility and because one person says this or that
does
not
make it so. What you should do is take this to apple corporate.