Hi Esther,

The method I outlined does also work at the Login screen both in Safe Mode and regular mode. I also have all my computers set to bring up the login screen like you as I deem it far safer and secure along with many of your reasons.

Later...

On 6-Aug-08, at 6:41 PM, Esther wrote:

Hi Tim,

Thanks for the good advice and suggestions. I realize that I should have clarified that my laptop is set up for password entry when I boot up rather than automatically starting in my account. One reason is that I create a second account for test purposes to help trouble-shoot, so that I can check whether problems are due to installed applications or simply due to bad preferences settings in my user account. I also keep this as a way to log into my laptop in case I ever manage to corrupt my startup or password. (This hasn't happened, but I'd prefer not to have to rely on the install discs for recovery.)

In the example I outlined, when safe boot completes, I'm at the login window. When VoiceOver starts up, even though I can't hear it, I can move to the buttons for sleep or reboot or power off and press my selection. Or, I can hold down the power button.

I forgot that many people have their laptops set to automatically log into their accounts when they finish booting.

Cheers,

Esther
On Aug 6, 2008, at 1:41 PM, Tim Kilburn wrote:

Hi Esther,

Just a quick note to add to your information below. When in Safe Mode, you can use the ctrl-eject on an iMac or a quick push of the power button on a laptop to bring up the "Shutdown" dialog. This dialog brings up four choices, Shutdown, Restart, Sleep and Cancel. As VO does not speak while in Safe Mode, simply press the letter "r" to activate the Restart button, "s" to activate the Sleep button, return to Shutdown and ESC to Cancel. This gives you a better set of options compared to the Forced shutdown method.

Later...

On 6-Aug-08, at 2:32 PM, Esther wrote:

Dear Simon, Richie, and Others,

Just an addendum to my directions about safe boot mode, in response to the question that Richie posted to the list. In answer to Simon's question, VoiceOver does not run in safe mode. Well, it does run, but the audio input and output gets cut off. You can log in or restart using the key actions, but you won't hear VoiceOver speak. On my laptop I can feel the disk action as it goes through the directory check, and when it stops, I can use Fn-Command-F5 to turn on VoiceOver, then VO-keys-right arrow to the login, or VO-keys-right arrow three times to the restart button and issue the key press (VO-keys-shift-space). Or, I can hold down the power button to restart. I just won't hear anything in Safe Boot mode.

To give an idea of times, it takes about five and a half minutes for my Power PC laptop (a 4-year old PowerBook) to go through a safe boot. I'm told I can stop holding down the Shift key about 45 seconds into that process. You should figure that it takes at least as long as it would take you to run a Repair Disk with disk utility on your system, since that is just one of the actions that happens when you boot into Safe Mode.

Finally, as a general recommendation, if you have problems with your machine, and you just recently did a system update or security update, go check out the MacFixIt page at:

www.macfixit.com

for reports about what problems other users encountered with their updates and what solutions, if any, they found that worked. This is really what I did when i read Richie's question, apart from looking up whether there were any Apple Support documents about the remedy (i.e., using Safe Boot mode).

Cheers,

Esther
On Aug 6, 2008, at 6:58 AM, Simon Cavendish wrote:

Dear Esther,

I've just received this e-mail directed to Richie. Did you send it to me by mistake? I thought I'd lett you know in case you thought you had sent it to Richie.

I do however find the content of great help. May I ask whether Voiceover will run in safe mode?

With best wishes

Simon
On 6 Aug 2008, at 14:08, Esther wrote:

Hi Richie,

Some quick questions: Did the problem restarting your Mac Mini begin when you applied the recent Security Update (2008-005)? Try restarting your machine in Safe Mode by holding down the Shift key when you reboot. If you haven't booted into safe mode before, be advised that you may have to hold down the Shift key for a LONG time before you hear your machine is booting up -- maybe a minute or more. When your computer starts up in Safe Mode a number of checks are done and caches cleaned out during the startup, including a directory check (like running Disk Utility's repair disk) and by-passing caches that speed your startup. On my laptop, AirPort is disabled when I start up in Safe Mode and various cleaned out files are put into the trash (in Tiger). Sometimes just restarting in Safe Mode and then restarting regularly can fix problems.

Here are the Apple Support Documents:

http://support.apple.com/kb/HT1455
(Starting Up in Safe Mode)

<begin excerpt>
To start up into Safe Mode (to "Safe Boot"), do this:

1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, press and hold the Shift key. Tip: The Shift key should be held as soon as possible after the startup tone but not before. 4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear). During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.

During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.

To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

<end excerpt>

and here is the Apple Support Document about Safe Mode:

http://support.apple.com/kb/HT1564
(What is Safe Boot, Safe Mode?)

<begin excerpt>
Summary

Safe Boot is a special way to start Mac OS X 10.2 or later when troubleshooting. Safe Mode is the state Mac OS X is in after a Safe Boot.

Starting up into Safe Mode does three things to simplify the startup and operation of your computer:

• It forces a directory check of the startup volume.
• It loads only required kernel extensions (some of the items in /System/Library/Extensions). • In Mac OS X 10.3.9 or earlier, it runs only Apple-installed startup items (some of the items in /Library/StartupItems and / System/Library/StartupItems - and different than login items). • Mac OS X 10.4 Tiger only: It disables all fonts other than those in /System/Library/Fonts . • Mac OS X 10.4 Tiger only: It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/ , where (uid) is a user ID number such as 501. • Mac OS X 10.4 Tiger only: It disables all startup items and any Login Items.

Taken together, these changes can work around issues caused by software or directory damage on the startup volume.

Some features don't work in Safe Mode


Safe Mode can be useful for troubleshooting. However, certain Mac OS X features do not work when you are started up in Safe Mode. For example, you can't use DVD Player, capture video in iMovie, use an AirPort card, use audio input or output devices, or use an internal or external USB modem.

Additional Information

For additional information, please see these related articles:

107393: Mac OS X: Starting up in Safe Mode
106464: Your Mac won't start up in Mac OS X


<end excerpt>

If starting in safe mode and then restarting doesn't work, then try deleting special startup items and startup programs, and clearing out caches and disconnecting external devices. Startup failures after a security update can be related to third party programs or installs that you run that have been caught up in the security update. If all else fails, you can resinstall from your system install discs.

HTH.



Cheers,



Esther

On Aug 6, 2008, at 2:27 AM, Richie Gardenhire wrote:


Thank you. I may just reinstall everything with the CD I bought last year, shortly after Lwopard's release. I probably need to do a clean install on it anyway, since I have a lot of things just sitting there, and my philosophy in life is, if I haven't used it in two years or more, and it's just sitting there, get rid of it; that goes for software, for me.

Richie Gardenhire, Anchorage, Alaska.


On Aug 6, 2008, at 4:23 AM, David Poehlman wrote:


Hi Richie,

ou need to put in your install disk and repair permissions. Beyond that, I
don' know what might fix the issue.

----- Original Message -----
From: "Richie Gardenhire" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Wednesday, August 06, 2008 8:07 AM
Subject: Problem with Mac Mini


Hello, I have a two-year-old Mac Mini that, when I start the machine, it keeps restarting. I have checked all connections; they are fine. I checked all outlets; they seem to be working. I even did a firmware update by holding down the on/off switch, till I hear the beep. Short of reinstalling the software, is there anything else I have missed? It was working two days ago, so I don't know what happened; I'm very
careful around the work area.

Richie Gardenhire, Anchorage, Alaska.










Tim Kilburn
& Carter the Canine
Fort McMurray, AB Canada





Tim Kilburn
& Carter the Canine
Fort McMurray, AB Canada


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