Hey Esther,
There are multiple alert mechanisms, but there aren't any accessible and
comprehensive alert mechanisms. At most, the Drobo Dashboard software with
voiceover will be able to tell you there is a problem, both in the program
itself and as an email alert that you can set up. But the part that tells
you which hard drive needs to be replaced is inaccessible, and the email
alert can only tell you if there is a problem in the broadest sense, not
what is causing the problem and what to do about it. A sample email would
just read like this: "Your Drobo
has reported the following critical alert. Alert I cannot currently protect
your data against a single hard drive failure." and that is it.

SMART status is unavailable on most external drives, and although I assume
the Drobo hardware can monitor SMART status as part of monitoring the health
of the drives, it is not possible to use Disk Utility to view that.

I can see some solutions to deal with this particular issue, mainly in
having Drobo Dashboard being a background process that cannot be quit and
changing the email to outline exactly which disk is having a problem. Indeed
something worth contacting data robotics about.

cheers,
jane

On Tue, Sep 9, 2008 at 9:00 PM, Esther <[EMAIL PROTECTED]> wrote:

> Thanks, Jane, for this report on the Drobo as a disk storage device. I
> think it was Shaun who wanted to get one of these based on the reviews in
> various PC magazines.  Is the only alert mechanism that a drive is failing
> through the colored display lights?  I'm wondering whether checking through
> something like Disk Utility's SMART drive check, or other accompanying
> DROBO-specific software might not also flag a warning of potential disk
> problems.  Then, the information could be sent via a Growl alert or other
> notification method.
>
> Cheers,
>
> Esther

Reply via email to