Actualy Alex, I was thinking about binding e-mail addresses. If our present setup can already do that, then great! perhaps something to try out :) I've elaborated more below.
If we had individual e-mail addresses for individual components, we could easily juggle them all that way. When they get sent to the server, it changes the subject line to fit the address the e-mail was directed to, ex: [EMAIL PROTECTED], or [EMAIL PROTECTED] etc, and instead of creating different mailing lists, the mail mailman, simply takes the e-mail and says. Hmm. the e-mail is going here. Okay. Let's change the subject line to "Users.Writer (subject line)" and then shuffle it off to the [email protected] list, or something like that. Rigel --- Alexandro Colorado <[EMAIL PROTECTED]> wrote: > I think any Mailman will do that too, you don't really need another > proprietary > technology to bind a forum with a mailing list. You just need to read the > manual on how to set the gateway between them. > > > -- > Alexandro Colorado > Co-Leader of OpenOffice.org Spanish > http://es.openoffice.org/ > > > Mensaje citado por Rigel <[EMAIL PROTECTED]>: > > > Hi daniel. Sun already has the technology to bind various forums into a > > single > > cohesive hole, while making the interface for each look entirely > independant. > > That means while the user is sending info off to a Writer forum, the only > > thing > > in the e-mail that changes is the subject line that includes "Users: > Writer:" > > and then the rest of the subject line. I think this would be great because > it > > would keep all the users group e-mails collected, and at the same time keep > > them all organized according to the component, and! It would allow the > > support > > team to simply sort their e-mail by subject and jump directly to what they > > can > > do, versus trying to guess at the subject line. > > > > Hey. Can someone get on the OOo executive get on the horn, and see if we > can > > borrow sun's collab.net for mail server software? :D I think it would be a > > great alternative. > > > > Rigel > > > > > > --- Daniel Carrera <[EMAIL PROTECTED]> wrote: > > > Steve Kopischke wrote: > > > > > > > I believe this happens because the network of individuals has little in > > > > the way of recognition > > > > > > Can you think of any idea to improve the ammount of recognition > volunteers > > > get? > > > > > > Let's forget about details like feasibility and practicality. Let's just > > > brainstorm some ideas for a moment. > > > > > > Let's see... maybe if we had a way to get users ("customers") to rate the > > > help they got in terms of knowledge, helpfullness and friendliness. And > we > > > had hall of fame for the top support people on the list. > > > > > > At OOoAuthors we have a simple, but good, recognition system. Each > chapter > > > has a list of contributors. And the "lead" contributor for the chapter is > > > listed on another line as the maintainer. The maintainer also gets final > > > say on what goes into the chapter. So they can be dictators of their own > > > little realm. :) We've also experimented with a news box, where we > > > announce when a chapter gets published. We don't do that much anymore, > but > > > are rather sticking to email-based announcements. > > > > > > Okay, these things can't be directly applied to the users list. But it > > > might be food for thought. > > > > > > Here's another thought (again, reality aside): > > > > > > Have several support lists, for several categories. For example: > > > installation, writer, calc, draw, impress, base and other. > > > > > > Each volunteer subscribes to the lists he feels he can help in. Now, if > we > > > just manage to get emails properly directed to the right list, we will > > > reduce the volume each person has to deal with, and increase the list > > > relevance. So how do we distribute emails like that? > > > > > > We can use a web-based support form. The 'customer' selects a component > > > from a list and types in his email and the support question. Then a > > > program would email the appropriate list, CC the user, and add the user's > > > email to the 'Reply-To' field. > > > > > > Okay, this doesn't address the "recognition" part. But it would address > > > the volume problem. It could also, potentially, improve the over-all > > > atmosphere of the list, by making the contents more relevant. > > > > > > Cheers, > > > -- > > > Daniel Carrera | I don't want it perfect, > > > Join OOoAuthors today! | I want it Tuesday. > > > http://oooauthors.org | > > > > > > --------------------------------------------------------------------- > > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > > For additional commands, e-mail: [EMAIL PROTECTED] > > > > > > > > > > ______________________________________________________________________ > > Post your free ad now! http://personals.yahoo.ca > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] > > > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > ______________________________________________________________________ Post your free ad now! http://personals.yahoo.ca --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
