Steve Kopischke wrote:[...]
I guess I was looking for a brainstorming tool for diagramming purposes to uses with the folks with the help desk expertise you mentioned a few messages ago. I might just not be following, but can the Issue Tracker serve that purpose?
No, I guess not really. It would be a place where one could attach files to share with others, and where comments can be gathered against a particular task. My vision was not the same as yours, so the Issue Tracker suggestion is off base.
I was hoping for something interactive, rather than asynchronous, but I think anything we do will help.
I see. I missed that one. When I saw it done officially, it was done on a dry erase bd. I think I do it now just in my mind, which I realized only when someone pointed out that I do this.
For OOo tasks that might stem off one big overall task, I have created a list of tasks, one per issue report, in the issue tracker, which allows others to pick up on and perform any of the tasks, which is a crude way of performing the same type of thinking pattern, and definitely one I have not yet used with a large group of folks, but it could work. An example is a group of issues that contain "FAQ collaboration:" in the summary field. It may be better to use this as a secondary process to an actual fish-bone diagram, as suggested.
I was thinking that an outline might be a workable digital substitute, before I read the notes herein.
[...]
Does anybody know much about mind mapping - could we share a FreeMind mind map on OOoAuthors? Is this an appropriate tool for the exercise?
?? Territory is unknown on this end.
:)
Diane
-- OOo1.1.4 and OOo1.9m79 on RH9 Linux http://www.mackmoon.com/OOoHelpOutline.html
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