Lars D. Nood�n wrote:
I think the biggest obstacle is that many people confuse a single brand with a class of product. Just like many, at least in the US, call all tissue "kleenex" and photocopiers "xerox", many also call all word processors Word. I've even heard individuals refer to WordPerfect as "Word" and even "MS Word", repeatedly.
For my mom, any software product from Microsoft is called "Windows". And any gecko-based browser is called "Netscape". She knows those aren't their real names, but it's easier to have me figure out what she means from context than learning new names. :-)
So, in short, people know that they want word processing, spreadsheets and other productivity tools, but don't know what they're called.
I mom knows those words, but saying "Windows" is so much easier... :-)
But here's a thought... my mom doesn't know the names of the OOo components, but she doesn't have to. She just refers to all of them as Open Office. That works well enough.
Cheers, Daniel.
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