Am Montag, 24. Oktober 2005 18:56 schrieb Robert Derman:
> Guido Pinkernell wrote:
> >Am Montag, 24. Oktober 2005 02:52 schrieb Paul:
> >>Nope. You have to get a login using the www.openoffice.org site, you
> >>can then lodge a bug report.
> >
> >Which you can do - after you got your login - in Issuezilla:
> >http://qa.openoffice.org/issue_handling/pre_submission.html
> >
> >Your findings seem to be valuable, Joe. Please don't feel put of by the
> > rather long instructions for filing reports. After you get the hang of it
> > it's fairly easy.
> >
> >Guido
>
> Robert Derman replies:  I have always felt that Issuezilla/Bugzilla sets
> the bar far too high for many simple end users!

I agree with "simple" end users.

> I feel that sometimes 
> it is unreasonable to expect that they will, or even can, fill in a
> formal bug report.  I think that we should have several
> Moderators/Intermediarys who can communicate with and  "translate" the
> reports from simple end users into actual Issuezilla reports.

My impression of Joe's reports here is that he is able to work his way through 
Issuezilla. That's why I sent him there.

And: You can't do much wrong with Issuezilla. It looks complicated, but errors 
won't necessarily result in failing to file a report, but will be corrected 
by others who regularily look through the reports.

Having intermediaries is a good idea. Any ideas how this could be put into 
practise?

Guido

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