CPHennessy wrote:
On Mon December 12 2005 11:05, + Caolan McNamara wrote: [...]
Actually from my own perspective I didn't mind the article though I
 reckon things are more positive than they appear. What I would be
 wary of though is that "[email protected]" is a dysfunctional
list and not very representative of people which actually *contribute* to Openoffice.org rather than talk about contributing
 to it :-).

I don't think many of the developers on OOo bother to read or take
part in [email protected] anymore, rather taking to irc #openoffice.org or [email protected] and/or the individual development mailing lists and issuezilla tracker to communicate with eachother.


And that is why I wish the MS bashing and other off-topic rants would
 stop. Pleaselist members, use your considerable energy to contribute
to OOo - writing docs, contributing clipart or templates or even better, help on the http://qa.openoffice.org team or contribute code.





I've been severely embarrassed by the discussion here. Developers are
real people. You have been talking as if developers aren't here.

I think we have a few Eugenia's aboard :) Let me explain.

Actually, cinamod does it best, see:
http://www.advogato.org/person/cinamod/diary.html?start=37

" Simply put, too many "squeaky wheels" like Eugenia have forgotten
that, whenever they ask that a bug be fixed or a new feature be added,
they're asking a developer for a favor. My mother taught me that when
you ask for a favor:

* You ask politely, which may mean that you have to ask that person in a
special manner (i.e. via bugzilla)
* You can't be overly-demanding, otherwise you'll be ignored (or worse...)
* If the favor gets done at all, it gets done on the favor-giver's timeframe
* If that person is unwilling to fulfill your request, say "thank you"
and either go ask someone else, do it yourself, or forget about it entirely
* If/when the favor is fulfilled, express some modicum of gratitude to
its giver.

I guess that it all boils down to the adage that "you'll catch more
flies with honey than with vinegar."

Also, Jesper Skov's document:
http://www.abisource.com/support/expectations.phtml

This was in response to:
http://www.osnews.com/story.php?news_id=9933

Elijah summarises the email discussion thread:
http://www.gnome.org/~newren/blog/2005/03/11

But if you wish to read it in the gory details, read the "roadmap status
update/update request" thread
http://mail.gnome.org/archives/desktop-devel-list/2005-March/msg00115.html
and http://slashdot.org/article.pl?sid=05/03/11/2042208&tid=131
(http://slashdot.org/comments.pl?sid=142184&cid=11915657).

Some excerpts:
http://mail.gnome.org/archives/desktop-devel-list/2005-March/msg00132.html
http://mail.gnome.org/archives/desktop-devel-list/2005-March/msg00135.html
http://mail.gnome.org/archives/desktop-devel-list/2005-March/msg00143.html
http://mail.gnome.org/archives/desktop-devel-list/2005-March/msg00144.html
http://mail.gnome.org/archives/desktop-devel-list/2005-March/msg00171.html

I feel that we have been well and truly spoilt. OpenOffice.org has the
best of both worlds - proprietary and open source software development
models.

Please remember that we are all *real* people on the other end of these
keyboards. And I for one would be very sorry to see that our best
advantage, i.e. we are an open source project giving way to simply being
an alternative product.

Regards
Jacqueline McNally
Lead, OpenOffice.org Marketing Project

Are you a computer angel? (www.computerangels.org.au)
Linux.conf.au 2006 (www.linux.conf.au)

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