On Wed, 2006-09-13 at 03:19 -0400, Lars D. Noodén wrote:

> So called e-commerce is simply a continuation of traditional mail order. 
> It's neither new nor antiquated.  In fact it's increasing in importance. 
> However, to get an idea about how well established an important mail order 
> has been in the past, look up the role of the Sears catalog in American 
> culture and economy.

In this context read Category Killers by Robert Spector
http://www.amazon.com/Category-Killers-Revolution-Consumer-Culture/dp/1578519608

This might be a better read for people in the marketing project but this
together with Christensen's work on disruptive technologies show that
things change when inefficiencies are identified in supply chains. The
main thing preventing this happening more rapidly in technology is
lock-in through owning "standards". If department stores had had some
secret way of preventing Walmart from getting consumer confidence in
their stores it would have been a lot more difficult for them to take
over dominance of the retail business. As open standards become more
important globally it will be increasingly difficult for vendors
dependent on selling software licenses when there are competing open
source projects in the same commercial space. Hence all the angst with
ODF. 

> Despite the media's focus on the cult of Chairman Gates, selling or 
> leasing software is such a small and irrelevant part of the world's 
> commerce:  Retail sales of software is an anomaly.  It's not how things 
> were done in the past and people are realizing that it's not an effective 
> way to get things done now either.  Rather, it gets in the way.
> 
> Yes, there will always be many (I hope there will) ways of distributing 
> software.  However, the real productivity, and therefore money, is in 
> customizing the software or further development.

Ian
-- 
www.theINGOTS.org
www.schoolforge.org.uk
www.opendocumentfellowship.org

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