I was very sad and disappointed to  install Open Office and start using it.
  
 For years I have hated Microsoft  Office  and the fact I was forced to use it.
  
 In particular, I believe, Word is the  most profoundly flawed, frustrating, 
annoying and useless porgramme ever  produced.
  
 From what I see, every upgrade Microsoft  adds new features clearly to address 
underlying failures of the programme to  perform, and always unsuccessfuly.
  
 I wait for the next version ready to  pounce on and disable the latest dumb 
and worthless feature further compounding  the lack of useability of the worlds 
most aggravating programme. 
  
 I was a document drafter in the main (30  years) and I can say, with absolute 
certainty, a minimum of 25% of my salary  went into fighting Word to indent 
properly, copy and paste properly, format  properly.
  
 Am I a nutter? I'm an advanced user with  nearly 10 years experience. I have 
questioned Word expert trainers on the  problems and received a "Yes, well, we 
know it can't do that but that's how Word  works" response only. As a total 
novice, with no training, within 1 month of  using Wordperfect I could perform 
the key items of complaint above better than I  can with almost 10 years of 
Word, plus training. There are items that act  differently dependent on 
inperceptable changes making the programme impossible  to master. 
  
 And it's not just me, based on discussion  with virtually everyone I know 
using Word, this phenomenon is so wide spread   that it is clear ,to me, the 
product is costing industry 10's if not 100's of  millions of dollars a year in 
time wasted fighting its flaws not to mention the  stress of dealing with them. 
(I know of only a couple of, not so bright,  secretairies that like Word as a 
product in the 10 years I used  it.)
  
 So why was I sad and disappointed to install Open Office?
  
 Instead of seeing an oportunity and  seizing it, instead of following the 
basic marketing principle of finding out  what your competitor does wrong and 
fixing it, instead of realising people want  to change because the product is 
so lousy, you take this, as I see it, tragic  and useless piece of garbage and 
create clone. 
  
 Why would you do that? Why would you  think people would feel more comfortable 
using something they hate just as much  as an alternative?
  
 Open Office may be free, but that is very  little different in price to Word 
if you take into account 25% of my salary,  less the cost of Word.
  
 Examples  of Word:
  
 Dumb little drag markers for margins and  indents that are awkward to use, 
time consuming and never work  properly.
 + and - indent icon that has never worked  properly.
 Tabs that say permanent throughout the  document, that aren't or can't be set.
 Automatic Word margin that can't be  changed.
 Ridiculous copying system that has no  idea what copy and paste means as it 
may change font, font size, font features  like bolding, indentation. And if 
you turn the system off it corrupts all  fromatting throughout the document so 
you are forced to use it (the insanity of  Word "Styles", as I see it, a cover 
up for not having a proper reveal code  system).
 Perhaps the most stupid item in the  history of programming, automatic 
indenting of bullet points (I've never  indented the fist bullet point in a 
document in 30 years and haven't any  documents or books that do). So since the 
looney tunes made this amendment I  have had turn off the automatic bullets and 
numbering (which I suppose is no big  deal because of the next point).
 Inane renumbering of copied bullet  points.
 The inability to delete the default font  so, if you select a default font for 
a document the original default font may  just pop up at random.
 Which brings up, if you copy an item from  a different Word document with a 
different font into a new document you will  forever be haunted by that 
undeletable font even if you select the whole  document and set a specific font.
 Or you could try Help that hasn't even  got help on the subject that pop up 
saying see help.
 Help that doesn't reference Words own key  phrases and descriptions.
 Help that advises you to take step you  can't taske or aren't even available 
in Word.
 Even the facility to blank type and auto-format is an absolute  failure.
 And on and on and on, a never ending and  ever increasing list of ill 
conceived and time consuming failures.
  
 If Microsoft had set out  to make the worst product possible its programmers 
simply aren't capable enough  to come up with what they've done in Word.
  
 What I believe to be fact is Wordperfect  designed the worlds best product, 
hit F9 to indent, reveal codes at the bottom  so you could delete and add 
whatever you liked, Microsoft felt it couldn't copy  it and came up with an 
absolute dud. They've been trying to fix it ever since  without addressing the 
underlying falure of being a dud product.
  
 Open Office is a copy.

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