Hi Elizabeth,
The User Feedback Program has been amazingly useful. It's given us a
much better understanding of how people actually use the OOo
applications rather than forcing us to theorize about it. For example,
in Writer, people are 5.2x more likely to use the toolbar icon to Bold
text than they are to use the hotkey. However, they're 3.8x more likely
to use the context menu or the hotkey to Cut text than they are to use
the toolbar icon. Since hotkeys are faster than toolbars and Bold is
used 5.4x more often than Cut, this tells us that it's more important to
assign a button in a more prominent position to Bold than we do to Cut.
Of course, the users can assign any function to any button they like,
but the information is very useful in creating the defaults. In other
news, we tested the OOmouse with a Mac for the first time this evening.
While we will definitely need a little software to be written in order
for OS/X to recognize the other buttons, the good news is that the basic
L1 and R1 buttons worked without a hitch.
Thanks for the thumbs up, Sophie and Alexandro. FYI: we will have a
mouse or two to show in Orvieto.
With regards,
Theo
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