Dear Everybody:

(No presumption of privacy here!)

Recently I have seen a number of exchanged messages about people who post
here for help with specific applications within Oo.

I have a few questions about what seems to have transpired:

1)      Did somebody complain about lack or privacy in regard to a post? Do
many contributors have the expectation or presumption of a measure of
privacy that simply does not exist?

2)      Is there a problem with people who post specific questions here,
looking for help (possibly in that others have the feeling that many of
these questions fill the space without contributing much of value to the
development and marketing of Oo?)

3)      Is this possible expectation/concern a real need to the group to
separate this type of request?

4)      Is there a better area for such posters to ask free help-related
questions and have a reasonably credible expectation of getting the help
they need?

5)      If item 4 exists, could we not post something like a sticky note to
catch the attention of the help seekers and redirect them? If so, how
strongly do we need to word the redirection to be effective, yet not appear
angry or condescending?

I hope this comes over as a somewhat diplomatic approach to the situation,
but I may be short on some degree of close familiarity with the
interpersonal dynamics existing.

Best Regards,

Bruce Martin

-----Original Message-----
From: Robert Holtzman [mailto:[email protected]] 
Sent: February 19, 2010 1:45 PM
To: [email protected]
Subject: Re: [discuss] Open Office problem

On Fri, Feb 19, 2010 at 02:35:16PM +1100, Peter Hyde wrote:
> 
> 
> > Obviously they did not know they were posting to a public mailing 
> > list. So your comments below will help them appreciate where they have
> posted.
> > 
> > But sadly as I see many times reading comments in response to fair and 
> > reasonable questions, you appear to have failed to help them with 
> > their actual problem, but rather humiliated and embarrassed them.
> 
> I was pointing out a fallacy in their assumption of privacy, not
addressing
> their specific problem. 
> 
> This is part of the problem. Why respond simply to avoid providing any
> assistance whatsoever, with an unhelpful sarcastic response. What was your
> real motive in doing so? 

My *real* motive in posting was to point out an error in their
assumption of privacy....as I said in my post. You must have missed it.

> 
> Why do you assume they are embarrassed by having a mistake pointed out to
> them? I'm not acquainted with many people with sensibilities that fragile.
> 
> You need to broaden your horizons, and move beyond the limited pool of
> friends you currently have. 

I have a sufficient number with enough diversity to let me make a valid
observation.

> Also try to live by the best motto of all. Treat
> others as you yourself would wish to be treated.

I do....and did!

> 
> --
> Bob Holtzman
> Key ID: 8D549279
> "If you think you're getting free lunch,  check the price of the beer"
> 
> 
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-- 
Bob Holtzman
Key ID: 8D549279
"If you think you're getting free lunch,
 check the price of the beer"

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