Mike Scott wrote:
Barbara Duprey wrote:
....
<quote>
Please urgently stop all e-mails to my computer . I have send a lot of
mails asking to stop this immediately.
</quote>
... and forcing subscription would certainly generate more of these.
There are a lot of legitimate causes (not just laziness or
stupidity!) for people to have difficulty with unsubscribing; for
anybody who is interested, I can send you the material I've put
together on this. And there does seem to be a hole that allows people
to be subscribed without the kind of confirmation that is normally
required; I've been asking them off-list for explanations of how they
got there, without any luck yet.
IIRC there was some suspicion (on 'users') that the less scrupulous
'vendors' of OOo were subscribing their customers as a means of
providing their so-called support. The mechanics were never clear
though, as the user would still have had to respond to the
confirmation email. But maybe people do this without understanding the
ramifications, or maybe just forget they ever did it.
I just got some personal confirmation about a hole in the process
(unsubscription, in my case, but probably applies to subscription as
well). Somehow, I was unsubscribed from the users list without my
knowledge or confirmation! It took me quite a while to notice, because
I've been getting plenty of mail on other OOo lists and I send them all
to the same mailbox. So far, no clue as to how the unsubscribe happened.
Stay tuned....
But as I've suggested previously, if a regular 'do you still want to
be subscribed' message were sent out (default on no reply - removed
from list) then this would remove unwitting newbies fairly quickly.
Maybe there could be the initial confirmation, then a handful of
monthly requests, then perhaps even stop on the assumption the
subscriber now knows what they're doing. Just an idea to toss into the
mix.
But when is "no reply" assumed? This might be pretty annoying, if
somebody goes on vacation and doesn't check their mail for a while.
Still, it's worth considering some kind of monthly reminder message that
gives people the info they'd need to unsubscribe (or use other list
commands). That's what Scribus does, for example.
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