On 11/17/2010 1:27 PM, Robert Derman wrote:
David B Teague wrote:
On 11/17/2010 7:46 AM, Uwe Fischer wrote:
We know the search function in Help Viewer is not optimal. To say it politely.
We have many good ideas how to improve the search, but unfortunately we do not have resources to do the hard work of coding. Volunteers are very welcome.
Granting all you say about OO.o's help, I think OO.o help still beats the out what I recall of Microsoft's manuals. MS' manuals appear to be for the raw beginner, but if you have anything hard, the manuals don't get there. That isn't true of OO.o's help.

Kudos to the documentation team.

--David
Actually David, you are being more generous to M$ than they deserve. M$ is another of those companies like Dell and HP who used to do much better than they do today. Windows 3x and Windows 95 came with nice thick informative manuals. Win 7 comes with something that it would be generous to call a leaflet. I went to their Win website to see if I could download something, and I found nothing. By using Google, I finally did manage to find a manual for Win 7 by M$. But you should not have to jump through hoops to get a manual. OOo also needs to do better in this. I still say that there should be a users manual right in the download package. And to keep it to a managable size, it should be in ODF format not PDF and it should be formatted 8.5x11, not 5x7. Also it should be edited down to no more than 100 pages so that the end users might actually decide to print it on hard copy. It would probably be best to just touch lightly on the modules other than Writer, telling the user where to go to download seperate manuals for Calc, Impress, Draw, Base and Math.

Maybe start from the "Getting Started" material? I'd include fairly good coverage for Calc as well as Writer, though -- between them I think they'd cover the majority of the audience quite well. Sounds like an interesting project, I'd be willing to tackle it myself.

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